Privacy policy

Who we are

This Privacy Policy explains how SATRUVEN LLC ("Satruven", "we", "us") collects, uses and shares personal information when you visit our website, contact us or purchase our services. SATRUVEN LLC is a limited liability company organized in the State of Wyoming, United States.

Information we collect

Information you give us. When you fill in a form, book a call, email us or buy a plan, we may collect your name, email address, phone number, company name, website, the details of your project and any other information you choose to share.

Payment information. Payments are processed by our e-commerce platform (Shopify) and its payment providers. We do not store full card numbers on our systems.

Information collected automatically. When you browse the site we may collect your IP address, browser and device type, pages visited, referring URL and similar usage data, through cookies and similar technologies.

How we use your information

  • To respond to your enquiries and schedule calls.
  • To deliver, manage and invoice the services you purchase.
  • To send service-related communications, such as reports and account updates.
  • To send marketing emails, only where permitted, with an unsubscribe link in every message.
  • To analyze and improve our website and services.
  • To detect fraud, protect our business and comply with legal obligations.

How we share information

We do not sell your personal information. We share it only with:

  • Service providers that help us run the business, such as website hosting and checkout (Shopify), payment processors, email, scheduling and analytics tools, under obligations to protect your data.
  • Advertising and analytics platforms (for example Google or Meta), when cookies or pixels are used on our site and you have allowed them where consent is required.
  • Authorities or third parties when required by law, or to protect our rights, property or safety.
  • A successor business in the event of a merger, acquisition or sale of assets.

Cookies

We use cookies that are necessary for the site and checkout to work, and, where permitted, cookies for analytics and advertising. You can control cookies through your browser settings and, where available, our cookie banner. Blocking some cookies may affect how the site works.

Data retention

We keep personal information for as long as needed to provide our services, keep business and tax records, resolve disputes and enforce our agreements. After that, we delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of marketing. Residents of California, the European Economic Area and the United Kingdom have additional rights under applicable law. To make a request, contact us at the email below. We will not discriminate against you for exercising your rights.

International transfers

We are based in the United States and work with providers in other countries. Your information may be processed outside your country of residence, with appropriate safeguards where required by law.

Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.

Contact us

SATRUVEN LLC
5830 E 2nd St, Ste 7000 #38966
Casper, WY 82609, United States
Email: contact@satruven.com