Terms of service
1. Agreement
These Terms of Service govern your use of this website and the services offered by SATRUVEN LLC ("Satruven", "we", "us"). By using the site or purchasing a service, you agree to these terms. If a separate written agreement, proposal or invoice applies to your engagement, that document prevails where it conflicts with these terms.
2. Services
We provide digital marketing services, including search engine optimization, paid advertising management, social media marketing, content marketing, email marketing, and web design and branding. The scope, deliverables and timelines of each engagement are described on the plan page, in your proposal or in your service agreement.
3. Use of the website
You agree to use the website only for lawful purposes and not to interfere with its operation, attempt unauthorized access, or use it to transmit harmful or unlawful content.
4. Pricing and payment
Prices are shown in US dollars. Plans on our website are starting prices for a one-time strategy and setup engagement and are charged at checkout as displayed. Ongoing monthly management and custom work are quoted separately and billed according to the proposal or invoice. We may pause work on any service while a payment is overdue.
5. Your responsibilities
- Provide accurate information, timely feedback and the access we need (for example to ad accounts, analytics, website or email platforms).
- Confirm that you own or have permission to use any content, trademarks and materials you give us.
- Pay any advertising spend directly to the relevant platforms (Google, Meta, TikTok and others). Ad spend is not included in our fees.
- Make sure your products, offers and claims comply with the law and with each platform's policies.
6. Intellectual property
All content on this website is owned by or licensed to us. Unless agreed otherwise in writing, once you have paid in full you receive the rights to use the final deliverables created specifically for you. We keep ownership of our pre-existing tools, templates, methods and know-how.
7. No guarantee of results
Marketing performance depends on many factors outside our control, including market conditions, competition, your product and pricing, and changes to platform algorithms and policies. We do not guarantee any specific result, such as rankings, traffic, leads, sales or return on investment.
8. Third-party platforms
Our services rely on third-party platforms such as Google, Meta, TikTok, Shopify and email providers. We are not responsible for their availability, policies, account restrictions or decisions.
9. Disclaimer of warranties
The website and services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for lost profits or revenue. Our total liability for any claim is limited to the amount you paid us for the service giving rise to the claim during the three months before it arose.
11. Termination
Either party may end an ongoing engagement with 30 days' written notice, unless your service agreement says otherwise. Work completed and costs incurred up to the end of the notice period remain payable. See our Refund Policy.
12. Governing law
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. Any dispute will be handled by the state or federal courts located in Wyoming.
13. Changes
We may update these terms from time to time. The version published on this page at the time of your purchase applies to that purchase.
14. Contact
SATRUVEN LLC
5830 E 2nd St, Ste 7000 #38966
Casper, WY 82609, United States
Email: contact@satruven.com